Maxen Power

Speak Up -
Your Voice Matters

At Maxen Power, we are committed to conducting all business activities with the highest standards of professional ethics. We acknowledge our responsibility to our customers, our team, and the UK’s energy infrastructure. We build a culture of transparency where anyone who has a serious concern is encouraged to come forward, ensuring we maintain the trust and integrity our industry deserves.

What is a Whistleblower?

A whistleblower is someone who reports a wrongdoing, risk or illegal activity they have witnessed through their work.

Whistleblowing is about acting in the public interest to stop problems that could harm our customers, the environment, or the energy market. You are encouraged to report any matter you reasonably believe has occurred, is currently occurring, or may occur in the future. By speaking up, you help Maxen Power maintain the highest standard of safety and integrity.

Who Can Use This?

This channel is open to all “Workers” as defined by the Employment Rights Act 1996.

This includes:

Current and former employees

Individual contractors and consultants

Workers and interns

Third-party brokers and intermediaries (TPIs) acting on our behalf

What to Report?​

You should use this channel if you have a reasonable belief that any of the following is happening, has happened, or is likely to happen:

  • Criminal offences (including fraud or bribery)

  • Breaches of Ofgem Supply Licence Conditions or energy market rules

  • Mis-selling or unethical conduct by brokers/TPIs

  • Failure to comply with a legal obligation

  • Health and safety risks

  • Environmental damage

  • Deliberate concealment of any of the above

YOUR PROTECTION

In accordance with the Public Interest Disclosure Act 1998  (PIDA), Maxen Power guarantees that any worker who makes a “Protected Disclosure” in good faith will be protected from any unfair treatment, victimisation, or detriment. Your identity will be kept confidential for as long as possible during any investigation.

How to Report?

Internal Reporting:

Employees and stakeholders are encouraged to report any concerns related to unethical conduct, legal violations, or breaches of company policies.

Email: [email protected]
Phone: 02079303030

External Reporting:

If you dso not feel comfortable reporting internally, you can contact the relevant regulator or independent body:

Ofgem Whistleblowing Desk:
[email protected]  |  020 7901 7121

Protect (Independent Charity):
[email protected]  |  020 3117 2520